Circuit City is known for being a shitty store with shitty customer support and shitty business practices. I have had problems there myself, so from experience I can agree on all counts about the store’s shittiness. Their newest shitty deal is that for only $28.99, they will make your Xbox 360 backwards compatible.
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Wow, what a steal! Those who think the role of the market is to screw ignorant people out of money any way possible have been defending Circuit City on the interwebs. How they find time to argue between scamming the elderly and emailing people about millions of dollars in African bank accounts is anyone’s guess.
At first inspection, the “deal” almost sounds legitimate for people who can’t connect to Xbox Live to download the backwards compatability updates for free. Only Microsoft is selling a disc with the update on it for substantially less. An account from a forum user put the price at about $2. Microsoft left off the price, but you can see the info on how to use the disc here. → Xenosaga 2: Jenseits von Gut und Pöst