I don’t like getting into personal anecdotes, so I’ll make this part quick. I was a strong supporter of digital distribution when it started popping up as a legitimate method of buying games. I was a Steam apologist when it was new and buggy, and I used Sam and Max as staunch proof that episodic content could work.
Digital Distribution has so many strengths that seems hard to argue against it. Quick access to games as soon as you want them, with no trips to the store and less physical hardware to strain. Plus, its digital nature should theoretically reduce prices and put more money into the right pockets. This last part is not happening, as theory is not becoming reality.
As easy as it is to make digital games cheaper, the technology can also be used to nickel and dime us. → SaGa Frontier Readmastered